Through our direct billing program, we can manage the billing for your Medicare retirees who are enrolled in our group Medicare health plans. And our Member Service Call Center will handle your members’ billing questions. By choosing direct billing, you’ll no longer have to: 1
- print and mail invoices
- send out bills
- collect delinquent payments
- field billing-related calls
1 As the plan sponsor, you still need to continue to perform other administrative responsibilities, such as producing the summary plan, transferring employees from their active enrollment unit or subgroup to the new direct-billing enrollment unit, informing your retirees of rate and benefit changes, and changing their employment status to retired.