ID cards are mailed to members upon enrollment. If members need to obtain services before receiving their Kaiser Permanente ID card, they should use a copy of their enrollment form and a photo ID.
Demographic and coverage changes are completed immediately. (Coverage changes may include adding a newborn, new spouse, or other dependents, as well as terminations.) Terminations are effective the first day of the following month. When the online system can't match the enrollee to an existing record with 100 percent accuracy, the information will be sent to an account administration representative for manual processing. Our service goal is to process these enrollments within two business days.
No. Online account services are designed for your clients to manage their health plan accounts. However, your clients’ employees who have selected Kaiser Permanente as their health plan can use kp.org to:
We've streamlined our billing process to remind your clients to make payments. Your clients will receive:
Online account services are secure features developed to help employers manage their Kaiser Permanente accounts. These services, available at no charge, allow you to do the following:
Demographic and coverage changes are completed immediately. (Coverage changes may include adding a newborn, new spouse, or other dependents, as well as terminations.) Terminations are effective the first day of the following month. When the online system can't match the enrollee to an existing record with 100 percent accuracy, the information will be sent to an account administration representative for manual processing. Our service goal is to process these enrollments within two business days.
No. The site is only for the use of your designated company representative to manage your health plan accounts online. Employees who have selected Kaiser Permanente as their health plan can register for a member account on our website, kp.org, to do the following activities:
We've streamlined our billing process to remind you to make payments.
If you become delinquent, you’ll receive: