Help transitioning employees maintain coverage

Resources to help employees retain their health care coverage

In these uncertain times, your ability to retain employees could change. If that happens, you can support them by providing information to keep their Kaiser Permanente coverage—and protect their health.

Members can choose from the broad range of individual and family plans we offer, or select COBRA or other government-subsidized programs to fit their needs. The American Rescue Plan Act may provide your employees with different options to keep their coverage and to pay for it. Our resources to help transitioning members understand their coverage options include:

Help your employees transition to new coverage

If your employees are experiencing a change in Kaiser Permanente group coverage, including due to workforce reduction, use this checklist to help guide your communications. The checklist includes links to materials with resources and tools for transitioning to new coverage:

  • for personalized coverage recommendations
  • 1-800-270-4095 (TTY 711) for a one-on-one consultation or to ask about financial assistance
  • Webinars for answers to coverage questions. Check the schedule at for dates and times. Each webinar includes a short, recorded presentation followed by a live chat with an advisor.

We encourage you to share these resources with members as soon as they know they’re losing their group coverage.