Register For An Account — Primary Administrator (PDF)
Register for an account — Secondary User (PDF)
Delegate Account Access (PDF)

To manage your employees’ Kaiser Permanente health plan memberships online, please have your company’s group officer fill out this online form or print and complete this PDF to designate a primary company administrator.

You can access and view your current and past contracts 24/7 via your online account. Download our Save time, view your contracts online flyer to walk through the process.

Have questions? Contact your Kaiser Permanente representative or broker for assistance.

Pay bills conveniently online, set up automatic payments, and view your payment history.

If you would like to receive a paper bill, contact the Customer Service Center.

View and store key documents such as arbitration agreements completely online — no need to print and file paperwork.

Make membership enrollments and changes quickly and conveniently. With account.kp.org, you can:

• Upload multiple member enrollments in one batch
• Search by member and view a list of members
• Add, change, and view members’ information
• Add a family member to an existing account
• Request member ID cards

Watch the training videos below for step-by-step guidance on each feature.

• Navigate the website

• View your online transaction history

• Upload and view a Member Arbitration Agreement

• Update member information

• Find a group or subgroup

• Find a member

• Enroll members

• Enroll multiple members at once

• View and download a list of members

• Terminate members

• Request member ID cards

• Subgroup Transfers
  

• Member Reinstatements
  

These online self-service features are designed specially to make it easier for you to manage your Kaiser Permanente account:

• Manage your renewal online when it’s available (75 days before your renewal effective date)
• Review your plans and the rates you’ll pay at renewal if you’re not making any changes
• Explore different renewal options and compare plans, rates, and benefit information in real time
• Submit renewal plan changes along with subscriber and dependent enrollments and terminations
• Easily check the status of your renewal changes

Watch the training videos below for step-by-step guidance on each feature.

• Navigating Your Home Page

• Renewal All Plans or Select Plans Quote

• Renewal Comparison Quote

• Employee Enrollment Worksheets—Renewing Groups

• Renewal Plan Change

• Updating Group Information for Small Business Enrolled Employees

Help Center Tour (PDF)

Choosing a health care partner is one of the most important business decisions you can make. Kaiser Permanente can help you manage costs, invest in the health of your employees, and build a healthier future for your employees and your business. Use our online self-service tools to easily:

• Get a quote that provides you with the rate and benefit information you need to make an informed decision
• Complete and submit your enrollment application and required documents online

Watch the training videos below for step-by-step guidance on each feature.

• All Plans or Select Plans Quote

• Detailed Quote

• Employee Enrollment Worksheets—New Groups

• Enrolling Your Company in Kaiser Permanente

• Quick Subscriber/Census Upload and Manually Adding Subscribers

Help Center Tour (PDF)