Small business renewal information


Electronic Delivery Renewals

Beginning with September 2021 renewals, your next annual Kaiser Permanente small business renewals will only be available online on There’s nothing you need to do unless you prefer a paper renewal sent by U.S. mail.

To opt out of online delivery and receive paper renewals by mail, you must sign in to and select “Mail (Paper)” as your renewal packet delivery method. Look for an email or letter notifying you of the date you must take action by. Learn more on how to access the features.

Please make sure we have your correct email addresses for notifications about your accounts. If there are changes to your email addresses, please email us at

Manage your renewals online

Save time and manage your small business account online. Login to and access your upcoming renewal to get a renewal quote or make a renewal plan change, make account updates, handle employee changes, generate on-demand census reports with group specific rates and plan descriptions and more.

Renewal support documents

Plan and benefit changes

Plan discontinuation
Dental groups that have the Gold 80 HMO 500/30 + Child Dental will be notified of plan discontinuation prior to renewal via U.S. mail.

New PPO dental plans

Grandfathered plans
We continue to honor grandfathered (nonmetal) plans.

2020-2021 metal plan comparison charts to help you understand cost share changes from 2020-2021, including child dental.


Renewal support documents

Plan and benefit changes
No addition/deletion of new plans for 2020.

Grandfathered plans
We continue to honor grandfathered (nonmetal) plans.

  • Effective with your 2020 renewal, the individual deductible amount in your grandfathered $0/$2,700 Deductible Plan with HSA Option will change to $2,800 per calendar year. We’ll also update the plan name to $0/$2,800 Deductible Plan with HSA Option.
  • You’ll see this change reflected in your annual renewal materials.
While the individual deductible for this plan may be changing, the grandfathered status of your plan won’t change.

Contact us

Manage your account, renew, or change coverage
Contact Small Business Services at 800-790-4661 (toll free), Monday through Friday, 8:30 a.m. to 5 p.m. (PST)