An updated version of Business FAQ: Large and Small Group Commercial Customers is now available. Here’s a list of what changed:

We’ve added 2 new questions:

• Q21: How will expenses for care on the U.S. Navy hospital ship Mercy be handled?
• Q22: Will KPIC products (PPO, point-of-service, and out-of-area plans) be handled the same way as HMO and deductible HMO products?
  

If you have any questions, contact your Kaiser Permanente representative.