With a Kaiser Permanente Virtual CompleteTM plan, your clients’ employees can get high-quality care that’s both affordable and convenient — helping them stay healthier and more engaged on the job. Employees will get to choose how they get care, taking full advantage of our many no-cost virtual care options — while keeping access to in-person primary care whenever they need it.
Virtual Complete plans offer upfront value through $0 virtual care. Each virtual care appointment can save time missed away from work and also:
Primary care, specialty care, mental health, pediatrics, dermatology, and more
|Digital health support2
Self-care apps, personalized healthy lifestyle programs, and more
|In-person preventive care
Routine physicals, screenings, and immunizations
|In-person office visits
Including primary care, mental health, and more
|First 3 visits: $30 before deductible
Additional visits: $30 after deductible
|Lab tests||$15, not subject to deductible|
|Generic prescriptions3||$15, not subject to deductible|
|Deductible||Range of deductible options|
We also use virtual care for preventive measures and chronic condition management, not just for simple one-time care needs.
Many care teams provide virtual care, including:4
Cold and Flu
With an enhanced suite of virtual care choices, employees can get care in more ways — and in more places — than ever before. All without setting foot in a doctor’s office.
Virtual Complete plans allow members to:
1Copays for in-person office visits, lab tests, and generic prescriptions might be different
2Digital health offerings are not covered benefits and are subject to change.
3Dual Choice PPO Virtual Complete plans have differences in plan design and network. Please speak with your Kaiser Permanente representative for additional details if you are interested in including a Dual Choice PPO Virtual Complete plan with your paired offering.
4Available services vary based on the market; and not all conditions can be managed virtually.
5Video visits are available to Kaiser Permanente members who have a camera-equipped computer or mobile device and are registered at kp.org.
6While traveling out of state, phone and video visits may not be available due to state laws that may prevent doctors from providing care across state lines. Laws differ by state.
7Available on most prescription orders. Standard delivery at no cost. Additional fees may apply for same-day and next-day delivery.
8To use the Kaiser Permanente app, you must be a Kaiser Permanente member registered on kp.org.
9See note 6.