To get in contact with a representative regarding pre and post-sale support for your Kaiser Permanente Individuals and Families (KPIF) clients, call our national broker support services line. See the list of contacts, depending on your needs:
KPIF broker pre-sale support: Plan or rates questions, how to submit an application, current plan SMU assistance, etc.
Phone: 1-844-394-3978, option 4, option 5 – NW region
KPIF broker post-sale support: Application status, billing questions, current plan/product information, etc.
Phone: 1-844-394-3978, option 1
Northwest Compensation Services: Licensing and appointment, commission inquiries, book of business transfer or reconciliation, etc.
Phone: 1-844-394-3978, option 3
If you have multiple questions about Kaiser Permanente for Individuals and Families (KPIF) applications, billing, and administration, you will find it more efficient to fill out a client inquiry form for application status and send it to firstname.lastname@example.org. This streamlined process will help ensure your questions are resolved quickly. For compensation questions, fill our a client inquiry form for compensation and send it to email@example.com.
Title: Senior KPIF Territory Manager
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