Coronavirus/COVID-19: Get information about care access, Kaiser Permanente's role in fighting the pandemic, and options for members losing coverage or see the Latest COVID-19 Business FAQs
American Rescue Plan (ARP) COBRA: Get information about the new ARP requirements, how they may affect employer COBRA administration and find out what actions employers need to take.
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Employer resources
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Save time by completing most major administrative tasks online. Register for account.kp.org to manage your book of business quickly and conveniently.
View and store key client documents completely online — no need to print and file paperwork.
Help your clients stay current on payments and easily answer their billing questions.
If your clients would like to stop receiving paper statements, please contact the Customer Service Center.
With your client’s authorization, you can make membership enrollments and changes quickly. You can also order member ID cards conveniently online.
Watch the training videos below for step-by-step guidance on each feature.
