Broker Compensation Shared Service (BCSS)

Please contact the Broker Compensation Shared Service (BCSS) at 1-844-268-2943 Monday through Friday, 6 a.m. to 3 p.m. HST or by email at for help with:

  • Licensing and appointments
  • Commission processing
  • Commission statement request
  • Book of business reconciliation and compensation
  • support
  • Book of business transfers
  • Book of business reports
  • Broker of record changes
  • Update agent and agency demographics
  • Direct deposit & AP vendor set up