Contact us

Contact a representative

Our representatives are here to assist with any questions about Kaiser Permanente coverage.

If you would like more information or have questions, please contact us at 404-364-7018 or

KPIF service tips

KPIF broker service line

Resolve issues quickly with a phone call.

To quickly resolve issues with Kaiser Permanente for Individuals and Families (KPIF) applications, billing, and administration, call our broker service line at 844-394-3978. If you have questions about other issues, such as compensation or getting appointed, our representatives will connect you to the right department.

Submitting multiple questions by email

Get prompt answers to multiple questions by using our client inquiry form.

For your convenience, you can email questions about client applications or membership to .

If you have multiple questions about application status and billing or compensation, please complete an inquiry form and return it to the email address listed on the form.

HIPAA disclosure authorization form

View or download the Health Insurance Portability and Accountability Act of 1996 authorization form.


Medical staff directory

Search our online directory of physicians and health care professionals.

Use our medical staff directory to search for a primary care provider or specialist at one of our medical facilities. We encourage you to choose your own primary care provider, whether it be a physician, nurse practitioner, or physician assistant.

To begin your search, enter our medical staff directory.

Facility directory

Search our online directory of medical facilities.

Locate Kaiser Permanente and affiliated medical facilities, hospitals, or pharmacies. You'll also find phone numbers, hours, services offered at each facility, and directions.

Search our facility directory.