Directory

Individual and Family broker service line

Resolve issues quickly with a phone call.

To quickly resolve issues with Kaiser Permanente for Individuals and Families applications, billing, and administration, call our broker service line at 844-394-3978. If you have questions about other issues, such as compensation or getting appointed, our representatives will connect you to the right department.


KPIF broker service line

To quickly resolve issues with Kaiser Permanente for Individuals and Families applications, billing, and administration, call our broker service line. If you have questions about other issues, such as compensation or getting appointed, our representatives will connect you to the right department.

Phone: 1-844-394-3978

Hours: Monday through Friday, 8 a.m. to 5 p.m.


Submitting questions by email

For your convenience, you can email questions about client applications or membership to
kpif-member-co@kp.org.

If you have multiple questions about application status and billing or compensation, please complete an inquiry form and return it to the email address listed on the form.


HIPAA disclosure authorization

If our representatives request your client’s written permission to share information, please use this form:


Contact a representative

Call the Sales and Account Management Department at 303-306-2727. See additional contact options here.