Electronic Delivery Renewals

Beginning with September 2021 renewals, your clients’ next annual Kaiser Permanente small business renewals will only be available online on account.kp.org. There’s nothing they need to do unless they prefer a paper renewal sent by U.S. mail.

To opt out of online delivery and receive paper renewals by mail, you or your clients must sign in to account.kp.org and select “Mail (Paper)” as their renewal packet delivery method. Look for an email or letter notifying you and them of this option. To opt out, you or your clients would need to take action by the date provided in the email or letter. Learn more on how to access the features.

Please advise your clients to make sure we have their correct email addresses for notifications about their accounts. If there are changes to their email addresses, they should email us at amt@kp.org.

Save time and manage your small business account online. Login to account.kp.org and access your client’s upcoming renewal to get a renewal quote or make a renewal plan change.

2021 Small Business Guidelines
2021 Plan Highlights metal plans

New medical plans
Starting at $0 deductible that include chiropractic and acupuncture benefits

• Gold 80 HMO 0/30 + Child Dental ALT
  
• Gold 80 HMO 1000/40 + Child Dental ALT
  
• Silver 70 DHMO 2600/55 + Child Dental ALT
  
• Bronze 60 HMO 5400/60 + Child Dental ALT

Plan discontinuation
Dental groups that have the Gold 80 HMO 500/30 + Child Dental will be notified of plan discontinuation prior to renewal via U.S. mail.

• Gold 80 HMO 500/30 + Child Dental ALT maps to Gold 80 HMO 250/35 + Child
  

New PPO dental plans

• PPO AG 1500
• PPO AH 2000

Renewal support documents

• 2020 Small Business Guidelines
  
• 2020 Plan Highlights - metal plans

Plan and benefit changes
No addition/deletion of new plans for 2020.

Grandfathered plans
We continue to honor grandfathered (nonmetal) plans.

• Effective with your clients’ 2020 renewals, the individual deductible amount in their grandfathered $0/$2,700 Deductible Plan with HSA Option will change to $2,800 per calendar year. We’ll also update the plan name to $0/$2,800 Deductible Plan with HSA Option.
• You’ll see this change reflected in your clients’ annual renewal materials.
  

Small business services
See our Contact a representative section for small business to get assistance with questions and requests related to your client's Kaiser Permanente account.