* This number can be dialed from both inside and outside the U.S. Outside, you must dial the U.S. country code 001 for landlines and +1 for mobile before the phone number. Long-distance charges may apply and we cannot accept collect calls. Phone line is closed major holidays.
This service may not be available for some controlled medications by law, and the standard member cost sharing applies.
Only emergency and Out of Area urgent care is covered anywhere in the world.
Urgent care from non-plan providers is covered only outside the service area. (If a member is traveling inside the service area, he/she has to get urgent care from a plan provider).
Routine care is available as a Visiting Member in other KP regions
In areas where there isn't a KP facility, the member is only covered for Out of Area urgent care or emergency care.
HSA qualified deductible plans are not eligible participants in the Care Away From Home Visiting Member program outside the state of California.